Our risk alert system monitors incoming orders in real-time and flags high-risk transactions. These alerts are sent directly to your email and embedded within the Shopify admin for each order—and they're completely free with no usage limits.
Risk alerts help you stay informed about suspicious activity before disputes happen, giving you time to investigate orders and potentially prevent chargebacks altogether.
Free to Install • First Report Free • No Monthly Fees
$4.99 per report
Only pay when you actually need evidence
Monthly Cap: $49.99
After you reach $49.99 in usage charges during your billing cycle (typically 30 days), all additional reports are completely free for the rest of that cycle.
What You Get:
1 dispute this month:
Free (first report is on us)
5 disputes this month:
$19.96 (1 free + 4 × $4.99)
15+ disputes this month:
$49.99 (capped, all remaining reports free)
Unlike competitors who charge percentage-based commissions on recovered funds or collect extensive customer data, Chargeback Protector focuses on what matters: making it quick and effortless to gather evidence when you need it. You keep 100% of every successful dispute recovery.
We don't store customer personal information, payment details, or purchase history. We only keep order IDs and your return policy—just enough to regenerate reports when needed.
Webhooks detect disputes the moment they happen. Evidence packets are generated in seconds, not hours or days. Never miss a deadline because the information is pulled fresh from Shopify when you need it.
No monthly subscriptions. No hidden fees. No paying for features you don't need. You're only charged when we actually generate a report for you—and your first one is free.
Every report includes order details, customer verification, AVS/CVV data, delivery tracking, fraud indicators, refund history, and your timestamped return policy—all in a professional, single-page PDF designed for chargeback disputes.
Need to access a report again? Regenerate any past dispute report instantly from your disputes page—at no extra cost if you've already been charged for that order.
When you uninstall, all your data is permanently deleted within 48 hours. No lingering databases, no stored customer information. Clean and compliant with GDPR and Shopify policies.
Traditional Chargeback Apps: Often charge 20-25% of recovered funds or monthly subscriptions ($29-99/month), store extensive customer data, and may include features you don't need. For example, if you win a $500 chargeback, competitors take $100-125 of your recovered money.
Chargeback Protector: Zero monthly fees. Fixed $4.99 per report (capped at $49.99/month) regardless of order value. Minimal data storage. Only pay for report generation, not a percentage of your recovered funds. Win that same $500 chargeback? You pay just $4.99, not $100+.
Example: Recover 10 chargebacks worth $5,000 total. Competitors charge $1,000-1,250 (20-25%). Chargeback Protector charges $49.99 (monthly cap reached). You save over $950!
You're charged $4.99 each time we generate a dispute evidence report, starting with your second report. Charges are billed through Shopify every 30 days (aligned with Shopify's billing cycle).
Once you've paid $49.99 in a billing cycle, all additional reports that month are completely free. The cap resets at the start of your next billing cycle.
Yes! There's no contract or commitment. Simply uninstall the app from your Shopify admin. You'll only pay for reports generated before uninstalling.
We store minimal data: order IDs (for regeneration), your return policy versions, and billing records. We do NOT store customer names, addresses, emails, or payment information. See our Privacy Policy for full details.
No. You can regenerate any past dispute report as many times as you want at no additional charge. You only pay once per dispute, when it's first generated.
Start free today. Generate your first report at no cost.
Install Chargeback Protector